Automotive Locksmith Supervisor

Overview

Monty’s Locksmith, a leader in automotive security solutions, is seeking a skilled and experienced Automotive Locksmith Supervisor to join our team. We are a fast paced, client focused company dedicated to providing a high level of service across Toronto and the Greater Toronto Area (GTA). If you are a professional with a passion for automotive electronics and a commitment to customer satisfaction, we encourage you to apply.

Key Responsibilities:

·         Supervise and coordinate the daily activities of automotive locksmith technicians to ensure efficient service delivery and adherence to company standards.

·         Manage dispatch and automotive locksmith team, including scheduling, job allocation, shop closure.

·         Assign service calls, prioritize emergency lockout requests, and monitor job progress to ensure timely completion.

·         Train, mentor, and evaluate locksmith staff on proper techniques for automotive key cutting, programming, diagnostics, and security procedures.

·         Ensure technicians follow workplace safety practices and company policies while performing locksmith services.

·         Consult with clients to assess their security needs and recommend appropriate, innovative solutions.

·         Oversee inventory of tools, keys, programmers, and subscriptions.

·         As needed, perform locksmithing services: cut and program automotive keys, diagnose and fix issues with vehicle locks, perform ECU cloning and adaptations, provide re-key services, provide emergency locksmith services, operate and maintain specialized locksmith tools and equipment.

Qualifications:

·         Minimum of 3 years of experience as automotive locksmith

·         Completion of high school

·         Must have strong leadership and interpersonal skills

·         Experience with electronic security systems is an asset.

·         Valid G class driver’s licence with a clean driving record

·         No criminal background

·         Exceptional customer service and communication skills.

·         Fluent in English

·         Ability to work independently and manage time effectively.

Benefits:

·         Company provided vehicle, tools and gasoline paid.

·         Comprehensive benefits package including Medical, Dental, and Extended Health coverage.

·         Opportunities for ongoing training and professional development.

Compensation:

·         $43.27 per hour, 40 hours per week

·         Bonuses

·         Commission for sales

·         Commission for customer reviews

·         Additional performance-based incentives

 

Work Location:

This position is field based, serving clients throughout the Toronto and GTA area, Ontario. Our home base is located at 1450 Lodestar Rd unit 7, North York, ON.

How to Apply:

Qualified applicants are invited to submit their resume and a brief cover letter outlining their relevant experience to samantham@montyslocksmith.com. Please reference the job title “Automotive Locksmith Supervisor” in the subject line of your email.

Monty’s Locksmith is an equal-opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.