Pharmacy assistant NOC code – 33103​

Pharmacy Assistants classified under the NOC 33103 code must meet certain educational, certification, and personal requirements to perform their roles effectively. These include:

Educational and Certification Requirements:

• Secondary School Education: A high school diploma or equivalent is typically required. Some employers may also prefer applicants with additional coursework in subjects such as chemistry, biology, or mathematics.

• Pharmacy Assistant Training Program: While formal post-secondary education is not always mandatory, completing a pharmacy assistant training program from a recognized institution is often preferred. These programs typically cover topics such as pharmacy operations, medication handling, and customer service.

• On-the-Job Training: Many pharmacy assistants receive on-the-job training to develop hands-on skills in medication dispensing, inventory management, and patient interaction. This training can vary based on the specific needs of the pharmacy.

• Certification (Optional): In some provinces, certification as a pharmacy assistant may be available, which can enhance employment prospects and job opportunities. However, certification is not universally required across Canada.

Skills and Personal Attributes:

• Attention to Detail: Pharmacy assistants must demonstrate a high level of accuracy when handling medications, ensuring prescriptions are dispensed correctly and patient records are maintained accurately.

• Strong Communication Skills: Effective verbal and written communication skills are essential for interacting with patients, healthcare professionals, and colleagues. Clear communication is important for explaining medication instructions and addressing patient concerns.

• Organizational Skills: Pharmacy assistants must be able to manage multiple tasks efficiently, such as organizing medication stocks, processing prescriptions, and maintaining records. Good organizational skills are essential for keeping the pharmacy operations running smoothly.

• Customer Service Orientation: A friendly and helpful attitude is important as pharmacy assistants frequently interact with patients. Providing excellent customer service ensures patients feel comfortable and well-informed.

• Ability to Work Under Pressure: Pharmacy assistants may work in fast-paced environments, especially in busy retail or hospital pharmacies. The ability to stay calm and efficient under pressure is crucial.

• Basic Knowledge of Medications: While pharmacy assistants are not required to have the same level of knowledge as pharmacists, a basic understanding of common medications, their uses, and potential side effects is important.

• Technological Proficiency: Familiarity with pharmacy software systems, prescription processing tools, and inventory management programs is beneficial. Technology plays an important role in ensuring accurate dispensing and recordkeeping.

• Physical Stamina: Some tasks in the role may require standing for extended periods or lifting boxes of medication, so good physical stamina and health are important.

Additional Requirements:

• Criminal Record Check: In many cases, a criminal record check is required to ensure the integrity and trustworthiness of pharmacy assistants, as they work with sensitive patient information and medications.

• Health and Safety Knowledge: Pharmacy assistants must be familiar with safety regulations related to medication handling, as well as general workplace safety protocols to prevent accidents and ensure a safe environment for both patients and staff.

Meeting these requirements ensures that pharmacy assistants can effectively support pharmacists in delivering high-quality care to patients while maintaining safety, accuracy, and professionalism in their work.