NOC 63102 – Financial sales representatives

NOC Version: NOC 2021 Version 1.0

Position Summary for NOC 63102 - Financial sales representatives

NOC 63102 in Canada refers to positions in the area of Food Service Supervisors. Individuals in this role are responsible for supervising and coordinating activities of staff who prepare, portion, and serve food, ensuring efficient operation of food service establishments such as restaurants, cafeterias, and fast-food outlets. They play a key role in maintaining quality control, managing staff schedules, and ensuring customer satisfaction.

Job Titles Specific for NOC 63102 in Canada

  • Food Service Supervisor
  • Restaurant Supervisor
  • Shift Supervisor – Food Services
  • Catering Supervisor
  • Cafeteria Supervisor
  • Fast Food Service Supervisor
  • Dining Room Supervisor
  • Kitchen Supervisor
  • Banquet Supervisor
  • Supervisor, Food Concession.

Main Responsibilities common for NOC 63102 in Canada

  • Staff Supervision: Overseeing the activities of staff who prepare, portion, and serve food, ensuring efficient operation and quality service.

  • Scheduling and Training: Creating staff schedules, training new employees, and providing ongoing training for existing staff in food preparation and service techniques.

  • Quality Control: Ensuring that food and service meet quality standards, and adhering to health and safety regulations.

  • Inventory Management: Managing inventory, ordering supplies, and ensuring the availability of necessary items for food preparation and service.

  • Customer Service: Addressing customer inquiries and complaints, ensuring high levels of customer satisfaction.

  • Operational Efficiency: Streamlining kitchen and service operations for maximum efficiency without compromising on quality.

  • Health and Safety Compliance: Ensuring compliance with health and safety regulations, including maintaining a clean and safe working environment.

  • Record Keeping: Maintaining records of stock, repairs, sales, and wastage, and preparing reports for management.

  • Menu Planning and Cost Control: Assisting in menu planning and pricing, and controlling food and labor costs.

  • Team Leadership: Motivating and leading the team to work efficiently while providing excellent customer service.

Job Requirements for NOC 63102 in Canada

  • Educational Background: Completion of secondary school is usually required. Post-secondary education in hospitality or a related field can be an asset.

  • Experience in Food Service: Previous experience in the food service industry, such as roles in food preparation, service, or kitchen management, is often required.

  • Leadership Skills: Proven ability to supervise and lead a team, including scheduling, training, and managing staff.

  • Knowledge of Food Safety: Understanding of food handling and storage guidelines, as well as health and safety standards.

  • Communication Skills: Strong verbal and written communication skills for interacting effectively with staff, management, and customers.

  • Customer Service Orientation: Ability to handle customer inquiries and complaints professionally and courteously.

  • Organizational Abilities: Good organizational skills for managing multiple tasks simultaneously and efficiently.

  • Problem-Solving Skills: Aptitude for addressing issues swiftly and finding effective solutions, particularly in fast-paced environments.

  • Basic Computer Skills: Proficiency in basic computer applications for record-keeping and inventory management.

  • Flexibility and Adaptability: Willingness to work in varying shifts, including evenings, weekends, and holidays, as the food service industry often requires flexible working hours.

Median Hourly Wages by Provinces

  • Overall Canada: CA$38.00 per hour
  • Alberta: CA$42.00 per hour 
  • British Columbia: CA$40.00 per hour 
  • Manitoba: CA$36.00 per hour 
  • New Brunswick: CA$35.00 per hour 
  • Newfoundland and Labrador: CA$38.00 per hour 
  • Nova Scotia: CA$35.00 per hour 
  • Ontario: CA$40.00 per hour 
  • Prince Edward Island: CA$34.00 per hour 
  • Quebec: CA$36.00 per hour Saskatchewan: CA$37.00 per hour

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