NOC 62020 – Food service supervisors

NOC Version: NOC 2021 Version 1.0

Position Summary for NOC 62020 – Food service supervisors

The NOC 62020 position encompasses roles primarily focused on supervising personnel within the food service sector across Canada. Supervisors in this category are pivotal in ensuring the smooth operation of establishments that serve food, overseeing the quality of service, compliance with health and safety regulations, and the overall satisfaction of customers. The main job responsibilities of food service supervisors include managing staff schedules, training new employees, and maintaining inventory levels.

When searching for jobs in this field, candidates should focus on the specific requirements outlined by employers, which can vary significantly depending on the establishment’s size and type. The Government of Canada’s national job search platforms can be invaluable resources, providing detailed information about available positions, including job descriptions, required qualifications, and application procedures. It’s crucial for job seekers to carefully review the job listings, skip irrelevant options, and utilize the menu and contact information provided on the page to inquire further or apply.

Prospective food service supervisors should also be aware of the privacy terms and conditions associated with the use of government job search websites. Ensuring the protection of personal information is paramount during the job search process. Additionally, understanding the national standards and expectations for food service supervisors in Canada can give candidates a competitive edge.

Also, the emphasis on learning cannot be overstated. Continuous professional development and skill enhancement are pivotal for individuals within this classification to remain competitive and effective in their roles. Learning new technologies, methodologies, and industry best practices not only enhances individual competency but also contributes to the overall growth and innovation within the sector. It is essential for professionals in this field to actively seek out educational opportunities, whether through formal training, workshops, or self-directed learning initiatives, to keep pace with the rapidly evolving landscape of their industry.

In wrapping up the discussion on NOC 62020, it’s crucial for candidates to navigate through the comprehensive data available on various pages dedicated to this classification. Don’t hesitate to skip through irrelevant information to focus on what’s most pertinent to your career goals in the food service supervision sector. Leveraging the right data will guide you towards making informed decisions and seizing the best opportunities in this dynamic field.

This  overview provides a comprehensive insight into the role, responsibilities, and necessary qualifications for this specific job classification. Emphasizing the significance of staying updated with industry standards and technological advancements is crucial for professionals in this category. This page serves as a valuable resource for both employers and employees to align job functions with the standardized national framework, ensuring clarity and consistency in job roles across the industry.


Job Titles Specific for NOC 62020 in Canada

  • Food Service Supervisor
  • Restaurant Supervisor
  • Catering Supervisor
  • Cafeteria Supervisor
  • Fast-Food Restaurant Supervisor
  • Shift Supervisor – Food Services
  • Dining Room Supervisor
  • Kitchen Supervisor
  • Food and Beverage Supervisor
  • Crew Leader – Food Services

Main Responsibilities Common for NOC 62020 in Canada

  1. Staff Management:Oversee the recruitment, training, and scheduling of food service employees. Conduct performance evaluations and provide feedback to improve service quality.
  2. Service Quality Assurance: Ensure that all food and service meet the high standards expected in Canada’s diverse food industry. Supervise the preparation and presentation of food to guarantee customer satisfaction.
  3. Health and Safety Compliance: Enforce national health and safety regulations within the workplace. Regularly inspect kitchen and dining areas to maintain hygiene and safety standards.
  4. Inventory Management: Manage inventory levels, including ordering supplies and controlling waste. Oversee the storage and handling of food products to ensure freshness and quality.
  5. Customer Service: Address customer inquiries and resolve complaints to uphold the establishment’s reputation. Ensure that all staff provide courteous and efficient service to enhance the dining experience.
  6. Operational Efficiency: Monitor and adjust workflows to optimize operational efficiency. Implement cost-control measures to maintain financial health of the service operations.
  7. Regulatory Compliance: Stay updated with national and local food service regulations and policies. Ensure the business adheres to legal standards and ethical practices.
  8. Communication and Coordination: Act as the main point of contact between kitchen staff, front-of-house employees, and management. Facilitate effective communication to ensure smooth operation and teamwork.
  9. Training and Development: Provide ongoing training to staff on food safety, customer service, and workplace safety. Promote a culture of learning and continuous improvement within the team.
  10. Quality Control: Conduct regular quality assessments on food and service. Implement changes and improvements based on feedback and quality control results.

Job Requirements for NOC 62020 in Canada

The job search process can be a meticulous journey, requiring candidates to navigate through various menus and pages dedicated to work opportunities. Starting with a detailed search on labour market platforms, job seekers must sift through an extensive list of positions, identifying those that match their skills and experience. The menu options on these pages often include filters for location, possible immigration status, industry, and other requirements, making it easier to narrow down potential opportunities. It’s essential to review the job descriptions carefully, as they provide crucial information on the roles and the specific labour skills required. This process, while sometimes daunting, is a necessary step toward finding meaningful work, and in order to make the search process easier for you, we prepared a list with the usual position requirements below:

  1. Educational Background: Mandatory completion of secondary education. Preferred post-secondary qualifications in food service administration, hotel and restaurant management, or related disciplines.
  2. Work Experience: Prior experience in the food service sector, especially in supervisory roles. Hands-on skills in food preparation, customer service, and team management are essential.
  3. Knowledge of Regulations: Comprehensive understanding of food safety and health standards as mandated by Canadian authorities. Regular updates on regulations through government pages are necessary to maintain compliance.
  4. Leadership and Management Skills: Strong leadership abilities to oversee and inspire a diverse workforce. Competency in organizing, directing, and overseeing food service operations.
  5. Communication Abilities: Excellent verbal and written communication skills for interacting with staff, customers, and vendors. Proficiency in providing clear directions, feedback, and resolving conflicts.
  6. Customer Service Orientation: Commitment to delivering superior customer service and ensuring a positive dining experience. Prompt and effective handling of customer queries and complaints.
  7. Attention to Detail: Vigilant attention to detail in food preparation, presentation, cleanliness, and hygiene.
  8. Problem-Solving Skills: Quick identification and resolution of issues to ensure operational continuity. Decision-making capabilities under pressure.
  9. Adaptability and Flexibility: Willingness to work in a dynamic environment, including variable hours. Versatility in undertaking various tasks as per business requirements.
  10. Compliance and Privacy Awareness: Familiarity with privacy laws concerning customer and employee data. Regular consultation of company and government pages for privacy terms and compliance updates.

Median Hourly Wages by Provinces

The median hourly wages for this occupation across various provinces in Canada are as follows:

  • Canada (Overall): $17.00
  • Newfoundland and Labrador: $15.00
  • Prince Edward Island: $16.25
  • Nova Scotia: $15.00
  • New Brunswick: $14.75
  • Quebec: $17.00
  • Ontario: $17.00
  • Manitoba: $15.30
  • Saskatchewan: $15.25
  • Alberta: $18.00
  • British Columbia: $18.50

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