NOC 60020 – Retail and wholesale trade managers

NOC Version: NOC 2021 Version 1.0

Position Summary for NOC 60020 - Retail and wholesale trade managers

Retail and wholesale trade managers (NOC 60020) in Canada are responsible for overseeing and directing the operations of establishments that sell goods and services. Their role includes planning, organizing, and controlling the activities of companies involved in wholesale or retail sales, managing staff, ensuring customer satisfaction, and achieving business objectives. These managers play a key role in the success of retail and wholesale businesses by ensuring efficient operations and meeting sales targets.

Job Titles Specific for NOC 60020 in Canada

  • Retail Store Manager
  • Wholesale Trade Manager
  • Supermarket Manager
  • Department Store Manager
  • E-commerce Manager
  • Purchasing Manager for Retail Operations
  • Chain Store Manager
  • Merchandising Manager
  • Regional Retail Manager
  • Sales and Marketing Manager (Retail/Wholesale)

Main Responsibilities common for NOC 60020 in Canada

The main responsibilities of Retail and Wholesale Trade Managers (NOC 60020) in Canada include overseeing the daily operations of retail or wholesale establishments, managing staff and handling personnel matters, ensuring customer satisfaction and handling inquiries or complaints. They also involve inventory management, financial management including budgeting and sales reporting, planning and implementing marketing strategies, and ensuring compliance with safety and quality standards. These managers play a crucial role in achieving sales targets and overall business success.

Job Requirements for NOC 60020 in Canada

Job requirements for Retail and Wholesale Trade Managers (NOC 60020) in Canada typically include a combination of education and experience. A bachelor’s degree in business administration, sales, or a related field is often required, although extensive experience in retail or wholesale trade, especially in a supervisory role, may substitute for formal education. Key skills include strong leadership, organizational, and communication abilities, along with a deep understanding of sales, marketing, and customer service principles. Financial management skills and the ability to analyze sales reports and market trends are also important.

Median Hourly Wages by Provinces

  • Nationwide: CAD 37.74
  • Newfoundland and Labrador: CAD 25.48
  • Prince Edward Island: CAD 30.00
  • Nova Scotia: CAD 31.99
  • New Brunswick: CAD 34.62
  • Quebec: CAD 36.06
  • Ontario: CAD 40.38
  • Manitoba: CAD 36.06
  • Saskatchewan: CAD 40.38
  • Alberta: CAD 37.48
  • British Columbia: CAD 34.97

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