NOC 60020 – Retail and wholesale trade managers

NOC Version: NOC 2021 Version 1.0

Position Summary for NOC 60020 - Retail and wholesale trade managers

Retail and wholesale trade managers (NOC 60020) in Canada are responsible for overseeing and directing the operations of establishments that sell goods and services. Their role includes planning, organizing, and controlling the activities of companies involved in wholesale or retail sales, managing staff, ensuring customer satisfaction, and achieving business objectives. These managers play a key role in the success of retail and wholesale businesses by ensuring efficient operations and meeting sales targets.

Retail and wholesale trade managers, as highlighted under NOC 60020, are pivotal in steering Canada’s vibrant retail and wholesale sectors towards growth and profitability. The government’s occupational search page is an essential resource for both aspiring and established managers in this field, offering up-to-date insights and guidelines to help navigate the complexities of the trade. This page provides comprehensive data on the roles, responsibilities, and emerging trends in the retail and wholesale landscape, reflecting the government’s commitment to privacy and the terms of use in Canada. Furthermore, these resources serve as a beacon for those seeking new opportunities or aiming to enhance their skills, ensuring that trade managers are well-equipped to adapt to the dynamic needs of the market. By leveraging the government’s occupational search tools, managers can stay informed about the latest developments and best practices, thereby reinforcing their crucial role in the success of Canada’s retail and wholesale businesses.

In Canada, the search for comprehensive insights into the role of retail and wholesale trade managers is greatly facilitated by the government’s main page dedicated to occupational classifications. This resource offers invaluable help to individuals looking to understand the nuances of NOC 60020, providing a wealth of information underpinned by strict privacy terms. Through this government-sponsored page, users can access detailed descriptions, requirements, and statistics that illuminate the vital contributions of these managers to the Canadian economy. It serves as a primary tool for those seeking to navigate the complexities of the retail and wholesale sectors, ensuring that both current and prospective managers have the knowledge and support needed to thrive in their careers.

In conclusion, the government of Canada provides an array of services designed to support and enhance the capabilities of retail and wholesale trade managers across the country. By leveraging these government services, managers can access a wealth of resources, guidance, and support that is crucial for navigating the complexities of the retail and wholesale sectors. This commitment from the Canadian government ensures that the backbone of the country’s economy—its trade and commerce—is continually strengthened by well-informed, skilled professionals who are equipped to lead their teams to success.

Job Titles Specific for NOC 60020 in Canada

  • Retail Store Manager
  • Wholesale Trade Manager
  • Supermarket Manager
  • Department Store Manager
  • E-commerce Manager
  • Purchasing Manager for Retail Operations
  • Chain Store Manager
  • Merchandising Manager
  • Regional Retail Manager
  • Sales and Marketing Manager (Retail/Wholesale)

Main Responsibilities common for NOC 60020 in Canada

  1. Strategic Planning and Implementation: Develop and execute business strategies to enhance profitability, efficiency, and market share in the competitive retail and wholesale landscape.

  2. Operational Oversight: Ensure smooth daily operations, overseeing inventory management, supply chain logistics, and the seamless functioning of sales activities.

  3. Staff Management and Development: Hire, train, and mentor staff, fostering a collaborative work environment and promoting career growth within the team.

  4. Customer Satisfaction Enhancement: Implement policies and strategies to improve customer service standards, ensuring a positive shopping experience and customer loyalty.

  5. Financial Management: Monitor and manage the financial aspects of the business, including budgeting, sales forecasting, and financial reporting, to ensure fiscal health and growth.

  6. Marketing and Sales Initiatives: Oversee marketing campaigns and sales promotions, aligning them with customer needs and business goals to drive sales and brand awareness.

  7. Compliance and Quality Control: Ensure adherence to all legal, regulatory, and company standards and policies, maintaining high-quality service and operational integrity.

  8. Market Analysis and Adaptation: Conduct market research to stay informed about industry trends, customer preferences, and competitive dynamics, adapting business strategies accordingly.


Job Requirements for NOC 60020 in Canada

  1. Educational Qualifications: A bachelor’s degree in business administration, commerce, or a related field, with some positions requiring specific retail or wholesale management experience.

  2. Relevant Experience: Proven track record of success in retail or wholesale management, demonstrating expertise in operational, financial, and staff management.

  3. Leadership Skills: Strong leadership qualities, capable of inspiring and motivating a diverse team towards achieving business objectives and sales targets.

  4. Customer Service Orientation: A deep understanding of customer service principles, with the ability to implement strategies that enhance customer satisfaction and loyalty.

  5. Financial Acumen: Proficiency in financial management, including budgeting, sales forecasting, and financial analysis, to guide sound decision-making.

  6. Marketing Knowledge: Knowledge of current marketing strategies and trends, especially those relevant to the retail and wholesale sectors, to drive sales and brand visibility.

  7. Technological Proficiency: Familiarity with retail management software, inventory management systems, and other technology tools that optimize operational efficiency.

  8. Communication Skills: Excellent verbal and written communication skills, essential for team management, customer service, and negotiation with suppliers and stakeholders.

  9. Analytical Thinking: Ability to analyze market trends, financial data, and operational metrics to make informed business decisions.

  10. Flexibility and Adaptability: Capability to adapt to changing market conditions, customer needs, and business priorities, maintaining a proactive approach to management.

Median Hourly Wages by Provinces

  • Nationwide: CAD 37.74
  • Newfoundland and Labrador: CAD 25.48
  • Prince Edward Island: CAD 30.00
  • Nova Scotia: CAD 31.99
  • New Brunswick: CAD 34.62
  • Quebec: CAD 36.06
  • Ontario: CAD 40.38
  • Manitoba: CAD 36.06
  • Saskatchewan: CAD 40.38
  • Alberta: CAD 37.48
  • British Columbia: CAD 34.97

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