NOC 33102 – Nurse aides, orderlies and patient service associates

NOC Version: NOC 2021 Version 1.0

Position Summary for NOC 33102 – Nurse aides, orderlies and patient service associates

Nurse aides, orderlies, and patient service associates (NOC 33102) in Canada play a vital role in the healthcare system by providing essential support to nurses, physicians, and other healthcare professionals. They are responsible for a range of tasks, including assisting with patient care, performing routine medical procedures, maintaining patient records, and ensuring the cleanliness and orderliness of healthcare facilities. Their work is critical in enhancing patient experience and supporting the delivery of quality healthcare services.

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Job Titles Specific for NOC 33102 in Canada

  • Certified Nursing Assistant (CNA)
  • Patient Care Assistant (PCA)
  • Health Care Aide (HCA)
  • Personal Support Worker (PSW)
  • Patient Service Associate (PSA)
  • Hospital Attendant
  • Nursing Aide
  • Nursing Orderly
  • Patient Care Associate
  • Clinical Assistant
  • Patient Support Assistant
  • Resident Care Aide
  • Medical Orderly
  • Health Care Assistant
  • Geriatric Aide
  • Long-Term Care Aide
  • Home Health Aide
  • Direct Care Worker (DCW)
  • Caregiver Aide
  • Environmental Services Aide (in the context of patient support)

Main Responsibilities common for NOC 33102 in Canada

  1. Assisting with Daily Living Activities: Helping patients with daily tasks such as bathing, dressing, eating, and mobility.
  2. Observing and Reporting Changes: Monitoring patients’ physical and emotional well-being and reporting any significant changes to the nursing or medical staff.
  3. Ensuring Patient Comfort: Making sure patients are comfortable, which may include repositioning patients in bed, helping them walk, or transporting them in wheelchairs.
  4. Vital Signs Monitoring: Checking and recording patients’ vital signs, including temperature, blood pressure, pulse, and respiration rates.
  5. Maintaining a Clean and Safe Environment: Ensuring cleanliness and hygiene in patient areas and assisting with infection control protocols.
  6. Assisting with Medical Procedures: Providing support during medical procedures under the supervision of nursing or medical staff.
  7. Medication Assistance: Assisting in administering medications to patients as directed by healthcare professionals.
  8. Documenting Care: Accurately documenting the care and assistance provided to patients, as well as any changes in patients’ conditions.
  9. Providing Emotional Support: Offering emotional and psychological support to patients and their families, demonstrating empathy and compassion.
  10. Collaborating with Healthcare Team: Working closely with nurses, doctors, and other healthcare professionals to ensure comprehensive care.
  11. Nutritional Support: Assisting with meal preparation, feeding patients as necessary, and monitoring dietary intake.
  12. Mobility Assistance: Helping patients with mobility, including transferring them between beds and wheelchairs, and assisting with physical therapy exercises.
  13. Communication: Serving as a key point of communication between patients, families, and healthcare professionals.
  14. Patient Education: Educating patients and their families on healthcare needs, procedures, and preventive measures as appropriate.
  15. Equipment Handling: Using and maintaining medical equipment and devices, such as hospital beds, wheelchairs, and monitoring devices, correctly and safely.

Job Requirements for NOC 33102 in Canada

Educational and Certification Requirements

  1. Secondary School Diploma: A high school diploma is often the minimum educational requirement.
  2. Post-Secondary Education: Completion of a post-secondary program in health care, such as a Health Care Aide certificate, Personal Support Worker certificate, or similar credentials, is commonly required.
  3. Certification: In some regions or facilities, certification or registration with a relevant health care body or association may be required.
  4. First Aid and CPR Certification: Current First Aid and CPR certifications are frequently required.
  5. Criminal Record Check: A clear criminal record check, sometimes including a vulnerable sector check, is usually mandatory.

Skills and Personal Attributes

  1. Communication Skills: Strong verbal and written communication skills to effectively interact with patients, families, and healthcare team members.
  2. Empathy and Compassion: The ability to provide care with empathy, compassion, and understanding is essential.
  3. Physical Stamina: Good physical health and stamina to perform tasks such as lifting patients, standing for extended periods, and performing physical tasks.
  4. Attention to Detail: The ability to accurately follow instructions, observe patients’ conditions, and report changes.
  5. Interpersonal Skills: Strong interpersonal skills to work effectively within a diverse healthcare team and to build rapport with patients and their families.
  6. Problem-Solving Skills: The ability to assess situations and take appropriate action under the supervision of healthcare professionals.
  7. Adaptability: Flexibility to work in various healthcare settings and adapt to different patients’ needs.
  8. Professionalism: A professional demeanor and the ability to maintain confidentiality and privacy of patient information.
  9. Time Management: The ability to manage time effectively and prioritize tasks to ensure timely care of patients.

Work Environment Adaptability

  1. Availability: Willingness to work shifts, including nights, weekends, and holidays, as healthcare facilities operate around the clock.
  2. Emotional Resilience: The strength to cope with challenging situations, including dealing with illness, death, and emotional distress.

Meeting these requirements is crucial for those looking to pursue a career as a nurse aide, orderly, or patient service associate, ensuring they can provide high-quality care and support within the healthcare setting.

Median Hourly Wages by Provinces

  • Canada (Overall): $22.00 CAD
  • Newfoundland and Labrador: $17.35 CAD
  • Prince Edward Island: $20.74 CAD
  • Nova Scotia: $19.00 CAD
  • New Brunswick: $18.00 CAD
  • Quebec: $21.86 CAD
  • Ontario: $22.00 CAD
  • Manitoba: $19.23 CAD
  • Saskatchewan: $23.00 CAD
  • Alberta: $22.62 CAD
  • British Columbia: $25.00 CAD

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