NOC 33102 – Nurse aides, orderlies and patient service associates

Educational and Certification Requirements

1. Secondary School Diploma: A high school diploma is often the minimum educational requirement.
2. Post-Secondary Education: Completion of a post-secondary program in health care, such as a Health Care Aide certificate, Personal Support Worker certificate, or similar credentials, is commonly required.
3. Certification: In some regions or facilities, certification or registration with a relevant health care body or association may be required.
4. First Aid and CPR Certification: Current First Aid and CPR certifications are frequently required.
5. Criminal Record Check: A clear criminal record check, sometimes including a vulnerable sector check, is usually mandatory.

Skills and Personal Attributes

1. Communication Skills: Strong verbal and written communication skills to effectively interact with patients, families, and healthcare team members.
2. Empathy and Compassion: The ability to provide care with empathy, compassion, and understanding is essential.
3. Physical Stamina: Good physical health and stamina to perform tasks such as lifting patients, standing for extended periods, and performing physical tasks.
4. Attention to Detail: The ability to accurately follow instructions, observe patients’ conditions, and report changes.
5. Interpersonal Skills: Strong interpersonal skills to work effectively within a diverse healthcare team and to build rapport with patients and their families.
6. Problem-Solving Skills: The ability to assess situations and take appropriate action under the supervision of healthcare professionals.
7. Adaptability: Flexibility to work in various healthcare settings and adapt to different patients’ needs.
8. Professionalism: A professional demeanor and the ability to maintain confidentiality and privacy of patient information.
9. Time Management: The ability to manage time effectively and prioritize tasks to ensure timely care of patients.

Work Environment Adaptability

1. Availability: Willingness to work shifts, including nights, weekends, and holidays, as healthcare facilities operate around the clock.
2. Emotional Resilience: The strength to cope with challenging situations, including dealing with illness, death, and emotional distress.

Meeting these requirements is crucial for those looking to pursue a career as a nurse aide, orderly, or patient service associate, ensuring they can provide high-quality care and support within the healthcare setting.