NOC 20012 – Computer and information systems managers

NOC Version: NOC 2021 Version 1.0

Position Summary for NOC 20012 – Computer and information systems managers

NOC 20012 – Computer and Information Systems Managers in Canada involves planning, organizing, directing, controlling, and evaluating the operations of information systems and electronic data processing (EDP) departments. This role also entails developing and implementing policies and procedures for computer systems operations and development, often requiring coordination with other departments and ensuring technology is aligned with business goals.

Job Titles Specific for NOC 20012 in Canada

  • IT (Information Technology) Manager
  • Systems Development Manager
  • Data Processing Manager
  • Systems Operations Manager
  • Computer Systems Manager
  • EDP (Electronic Data Processing) Manager
  • Information Systems Operations Director
  • Network Operations Manager
  • Technical Services Manager
  • MIS (Management Information Systems) Director

Main Responsibilities common for NOC 20012 – Computer and information systems managers

  • Strategic Planning: Developing and implementing strategic plans for information systems and technology that align with the organization’s business goals.

  • Team Management: Leading and managing IT staff, including hiring, training, and performance evaluation.

  • Project Management: Overseeing the planning, execution, and completion of IT projects, ensuring they are delivered on time, within budget, and meet quality standards.

  • Budget Management: Preparing and managing the budget for the IT department, including cost estimations and allocations for hardware, software, and human resources.

  • Policy Development: Establishing and enforcing IT policies, procedures, and best practices to ensure data security, compliance, and efficient operations.

  • Systems Analysis: Evaluating the organization’s technology use and needs, and recommending improvements, such as new systems or upgrades.

  • Vendor Relations: Managing relationships with software and hardware vendors, service providers, and consultants, including negotiating contracts and managing service agreements.

  • Risk Management: Identifying and mitigating risks associated with IT systems and operations.

  • Technical Oversight: Ensuring the continuous operation and maintenance of IT systems, including network infrastructure, data management, and cybersecurity.

  • Innovation and Development: Keeping abreast of new technology trends and advancements, and integrating innovative solutions to improve organizational efficiency and competitiveness.

Job Requirements for NOC 20012 in Canada

  • Educational Background: A bachelor’s degree in computer science, information technology, business administration, or a related field. In some cases, a master’s degree in a relevant area may be preferred.

  • Professional Experience: Several years of experience in IT, including roles in systems analysis, data administration, software engineering, network management, or a related area. Experience in a managerial or supervisory role is often required.

  • Technical Skills: Proficiency in various IT domains such as networking, software development, database management, and cybersecurity. Familiarity with current technology trends and the ability to integrate new technologies into existing systems.

  • Leadership and Management Skills: Strong leadership abilities to effectively manage and motivate IT teams. Skills in project management, strategic planning, and team coordination are crucial.

  • Communication Skills: Excellent verbal and written communication skills for interacting with team members, stakeholders, and vendors, as well as for preparing reports and presentations.

  • Analytical and Problem-Solving Skills: Ability to analyze complex information systems, identify issues, and develop effective solutions.

  • Budgeting and Financial Skills: Experience in budget preparation and financial management, including cost-benefit analysis and resource allocation.

  • Knowledge of Industry Standards: Understanding of relevant industry standards, legal regulations, and best practices in IT management and data security.

  • Adaptability: Capacity to adapt to rapid technological changes and implement new systems and technologies as required.

  • Interpersonal Skills: Strong interpersonal skills for effective collaboration with other departments, understanding their technology needs and challenges.

Median Hourly Wages by Provinces

  • Canada (Overall): $60.58 CAD
  • Newfoundland and Labrador: $60.00 CAD
  • Prince Edward Island: $59.25 CAD
  • Nova Scotia: $59.49 CAD
  • New Brunswick: $53.74 CAD
  • Quebec: $57.69 CAD
  • Ontario: $61.54 CAD
  • Manitoba: $52.40 CAD
  • Saskatchewan: $59.62 CAD
  • Alberta: $64.90 CAD

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