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NOC 1221 – Administrative officers

NOC Version: NOC 2021 Version 1.0

Position Summary for NOC 1221 - Administrative officers

NOC 1221 – Administrative Officers position entails overseeing administrative tasks, managing office operations, and providing support to staff and management. Responsibilities may include coordinating schedules, handling correspondence, maintaining records, and implementing office policies and procedures to ensure efficient workflow.

Job Titles Specific for NOC 1221 in Canada

  • Administrative Coordinator
  • Office Administrator
  • Administrative Assistant
  • Executive Assistant
  • Office Manager
  • Administrative Specialist
  • Operations Coordinator
  • Program Administrator
  • Office Coordinator
  • Administrative Support Officer

Main Responsibilities common for NOC 1221 in Canada

1. Office Operations Management: Managing office operations and administrative processes to ensure efficiency and compliance with organizational policies and procedures.

2. Staff Supervision and Delegation: Overseeing administrative staff and delegating tasks to ensure smooth functioning of daily operations.

3. Schedule Coordination: Coordinating schedules, meetings, and appointments for senior management and staff members.

4. Communication Handling: Handling correspondence, including emails, phone calls, and mail, and responding to inquiries in a timely and professional manner.

5. Record Keeping and Organization: Maintaining and organizing office files, records, and documents, both in physical and electronic formats.

6. Document Preparation: Assisting in the preparation of reports, presentations, and other documents for internal and external stakeholders.

7. Supply and Inventory Management: Monitoring office supplies and inventory levels, ordering supplies as needed, and managing vendor relationships.

8. Financial Support: Assisting with budgeting and financial management tasks, such as tracking expenses and processing invoices.

9. Project Assistance: Providing administrative support for special projects, events, or initiatives as assigned by management.

10. Confidentiality and Security Assurance: Ensuring confidentiality and security of sensitive information and adhering to privacy regulations and protocols.

Job Requirements for NOC 1221 in Canada

1. Educational Qualifications: A bachelor’s degree or diploma in business administration, office administration, or a related field is typically required for the role of Administrative Officer. Relevant coursework in areas such as business communication, office management, and organizational behavior is beneficial.

2. Experience: Prior experience in an administrative role is often required, with a minimum of 2-3 years of relevant experience preferred. Experience in office administration, executive assistance, or administrative support roles provides valuable insight into the responsibilities and requirements of the position.

3. Computer Proficiency: Strong computer skills are essential for this role, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), email management, and internet research. Familiarity with office productivity software and document management systems may also be required.

4. Communication Skills: Excellent communication skills, both verbal and written, are critical for effective communication with internal and external stakeholders. The ability to convey information clearly and concisely, listen actively, and adapt communication style to different audiences is essential.

5. Organizational Skills: Strong organizational skills are necessary to manage multiple tasks, prioritize deadlines, and maintain efficient workflow. Attention to detail, time management, and the ability to multitask effectively are key to success in this role.

6. Problem-Solving Abilities: Effective problem-solving skills are important for identifying issues, analyzing root causes, and implementing solutions to overcome challenges. The ability to think critically, anticipate potential problems, and proactively address them is valuable in maintaining smooth operations.

7. Adaptability and Flexibility: The ability to adapt to changing priorities, work under pressure, and adjust to shifting deadlines and requirements is essential in a dynamic office environment. Flexibility and a positive attitude contribute to resilience and productivity in the face of uncertainty.

8. Professionalism and Discretion: Maintaining professionalism and exercising discretion in handling confidential information and sensitive matters is paramount. Upholding ethical standards, maintaining confidentiality, and demonstrating integrity build trust and credibility with colleagues and stakeholders.

9. Teamwork and Collaboration: Strong interpersonal skills and the ability to work collaboratively in a team environment are essential for building positive working relationships and fostering a supportive workplace culture. The willingness to assist colleagues, share knowledge, and contribute to collective goals enhances team effectiveness and morale.

10. Customer Service Orientation: A customer service-oriented mindset is important for providing exceptional service to internal and external stakeholders. Anticipating needs, responding promptly to inquiries, and striving to exceed expectations contribute to positive interactions and client satisfaction.

Median Hourly Wages by Provinces

Overall Canada: CA$35.20 per hour

Provinces:

  • Alberta: CA$38.70 per hour
  • British Columbia: CA$37.20 per hour
  • Manitoba: CA$34.20 per hour
  • New Brunswick: CA$33.00 per hour
  • Newfoundland and Labrador: CA$35.80 per hour
  • Nova Scotia: CA$33.50 per hour
  • Ontario: CA$36.80 per hour
  • Prince Edward Island: CA$32.50 per hour
  • Quebec: CA$34.50 per hour
  • Saskatchewan: CA$35.50 per hour

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