NOC Version: NOC 2011
Position Summary for NOC 0621 - Retail and wholesale trade managers
Job Titles Specific for NOC 0621 in Canada
- Retail Manager
- Store Manager
- Sales Manager
- Wholesale Manager
- Department Manager
- Operations Manager (Retail/Wholesale)
- Merchandising Manager
- Regional Manager (Retail/Wholesale)
- Distribution Manager
- Inventory Control Manager
Main Responsibilities common for NOC 0621 in Canada
Leadership and Operational Oversight:
- Provide effective leadership and direction to retail or wholesale teams, ensuring smooth and efficient day-to-day operations.
- Develop and communicate strategic goals and objectives, aligning them with organizational priorities and industry best practices.
Staff Management and Development:
- Recruit, train, and supervise retail or wholesale staff, fostering a positive work culture and promoting teamwork and collaboration.
- Conduct performance evaluations, provide feedback, and implement training programs to enhance employee skills and productivity.
Inventory and Supply Chain Management:
- Monitor inventory levels, analyze sales data, and forecast demand to optimize stock levels and minimize shortages or overages.
- Coordinate procurement activities, negotiate contracts with suppliers, and ensure timely delivery of goods to meet customer demand.
Sales and Marketing Strategies:
- Develop and implement sales and marketing strategies, including promotional campaigns, advertising initiatives, and pricing strategies, to attract and retain customers.
- Analyze market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement.
Financial Management and Budgeting:
- Prepare and manage budgets, analyze financial reports, and monitor expenses to achieve revenue targets and profitability objectives.
- Implement cost-saving measures and optimize resource allocation to maximize profitability while maintaining quality standards.
Customer Service Excellence:
- Foster a customer-centric approach and ensure high levels of customer satisfaction by providing exceptional service and addressing customer inquiries and concerns promptly and professionally.
- Implement customer feedback mechanisms and quality assurance programs to continuously improve service delivery and customer experience.
Compliance and Risk Management:
- Ensure compliance with regulatory requirements, industry standards, and company policies, including health and safety regulations, employment laws, and data protection regulations.
- Implement risk management strategies and security measures to safeguard assets, mitigate risks, and maintain a safe and secure working environment.
Technology Integration and Innovation:
- Embrace technology trends and innovations to streamline operations, enhance productivity, and improve customer engagement.
- Evaluate and implement retail management software, POS systems, and other technology solutions to optimize efficiency and performance.
Job Requirements for NOC 0621 in Canada
Education and Experience:
- Bachelor’s degree in business administration, marketing, retail management, or a related field.
- Several years of progressive experience in retail or wholesale management roles, with a proven track record of success.
Industry Knowledge and Expertise:
- In-depth understanding of retail or wholesale operations, including sales techniques, inventory management, merchandising principles, and customer service best practices.
- Familiarity with relevant laws, regulations, and industry standards governing retail or wholesale operations.
Leadership and Communication Skills:
- Strong leadership and interpersonal skills, with the ability to motivate teams, build relationships, and influence stakeholders at all levels.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
Analytical and Problem-Solving Abilities:
- Analytical mindset with strong numerical and analytical skills, capable of interpreting sales data, financial reports, and market trends to make informed decisions.
- Effective problem-solving abilities, with the capacity to identify issues, analyze root causes, and implement solutions to overcome challenges.
Technical Proficiency:
- Proficiency in computer applications and retail management software, such as POS systems, inventory management systems, and CRM software.
- Ability to adapt to new technologies and innovations, leveraging them to streamline operations and drive business growth.
Customer Focus and Service Orientation:
- Customer-centric mindset with a commitment to delivering exceptional service and exceeding customer expectations.
- Proven ability to understand customer needs, anticipate preferences, and tailor solutions to enhance customer satisfaction and loyalty.
Adaptability and Flexibility:
- Adaptability to work in a fast-paced, dynamic environment, with the ability to prioritize tasks, manage competing demands, and meet deadlines.
- Flexibility to adapt to changing market conditions, industry trends, and organizational priorities, and adjust strategies accordingly.
Continuous Learning and Professional Development:
- Commitment to ongoing learning and professional development, staying abreast of industry trends, best practices, and emerging technologies through training and networking opportunities.
- Willingness to pursue relevant certifications, attend workshops, and participate in industry events to enhance skills and knowledge.
Median Hourly Wages by Provinces
Median Hourly Wages (as of November 2023):
- Overall Canada: CA$36.50 per hour
Provinces:
- Alberta: CA$39.00 per hour
- British Columbia: CA$38.00 per hour
- Manitoba: CA$36.00 per hour
- New Brunswick: CA$35.00 per hour
- Newfoundland and Labrador: CA$37.00 per hour
- Nova Scotia: CA$34.50 per hour
- Ontario: CA$38.50 per hour
- Prince Edward Island: CA$33.50 per hour
- Quebec: CA$36.00 per hour
- Saskatchewan: CA$37.50 per hour
