NOC Version: NOC 2021 Version 1.0
Position Summary for NOC 65201 - Food counter attendants, kitchen helpers and related support occupations
In the realm of occupations, there exists a vital category of helpers known as Food Counter Attendants, Kitchen Helpers, and related support roles. These attendants, classified under NOC 65201 – which we popularly called the Food Counter Attendant NOC, play a crucial part in the preparation, heating, and finishing of simple food items, as well as serving customers at food counters. These workers are also responsible for maintaining cleanliness and order in the kitchen and dining areas. Their duties encompass taking orders, cleaning and preparing foodstuffs, using various kitchen appliances, portioning and assembling food, and serving customers. This NOC code represents a significant segment of the workforce within the food service industry, contributing to the efficiency and customer service excellence of their establishments. These essential roles can be found across a wide range of establishments, including restaurants, cafés, hotels, fast food outlets, and cafeterias, with on-the-job training typically provided. If you’re considering a career in the food service industry or are simply curious about the various roles within it, exploring occupations such as Food Counter Attendants and Kitchen Helpers can provide valuable insight into the diverse range of opportunities available in this sector.
When it comes to the government’s part in this occupation, the search for and use of information play a pivotal role in the development and implementation of policies that impact various sectors, including the food industry. By utilizing search tools and platforms, government agencies can gather, analyze, and disseminate valuable information to ensure the efficient delivery of public services and support for occupations like Food Counter Attendants. This process involves searching for, accessing, and employing relevant data to make informed decisions and improve their operations. It is important to take these resources and help into consideration when starting your journey and career, to make the right contact right from the beginning.
In conclusion, when conducting a search for information related to NOC 65201, it’s important to use the provided resources and descriptions to gain a comprehensive understanding of the various roles and responsibilities within this classification. By exploring these resources, you can gather valuable insights into the duties and requirements of Food Counter Attendants, Kitchen Helpers, and related support occupations, ensuring that you have a well-rounded understanding of this vital segment of the workforce within the food service industry.
Job Titles Specific for NOC 65201 in Canada
- Food Counter Attendant
- Kitchen Helper
- Dishwasher
- Fast-Food Preparer
- Cook’s Helper
- Cafeteria Counter Attendant
- Salad Bar Attendant
- Sandwich Maker
- Ice Cream Counter Attendant
- Bus Boy/Girl
- Bartender Helper
- Food Service Helper
Main Responsibilities common for NOC 65201 in Canada
Taking Customers’ Orders: Workers are expected to accurately record customer orders, understand menu items and their preparation, and communicate special requests to the kitchen staff.
Preparing Simple Food Items: Cleaning, peeling, slicing, and trimming foodstuffs using manual and electric appliances. This might include preparing ingredients for more complex dishes or assembling and heating simple food items.
Operating Kitchen Equipment: Using deep fryers, grills, ovens, dispensers, and other equipment to prepare fast food items such as sandwiches, hamburgers, fries, salads, ice cream dishes, milkshakes, and other beverages.
Portioning and Assembling Food: Portioning, assembling, and wrapping food or placing it directly on plates for service to patrons, as well as packaging take-out food.
Serving Customers: Serving customers at counters or buffet tables, which may include explaining menu items, answering questions about ingredients, and ensuring customer satisfaction.
Maintaining Cleanliness: Washing work tables, cupboards, and appliances, removing trash, cleaning kitchen garbage containers, and ensuring the dining and kitchen areas are clean and orderly.
Stock Management: Stocking refrigerators and salad bars, keeping records of the quantities of food used, and ensuring that all supplies are adequately replenished.
Supporting Kitchen and Dining Area Operations: Assisting cook and kitchen staff by washing and peeling vegetables and fruits, sweeping and mopping floors, and performing other duties to support the overall operations.
Dishwashing: Washing dishes, glassware, flatware, pots, and pans either by hand or using a dishwasher, and ensuring that all items are properly stored after cleaning.
Job Requirements for NOC 65201 in Canada
Educational Background: While some employers may require some level of secondary school education, many positions do not have strict educational prerequisites. The focus is often more on the ability to learn quickly and adapt to the job’s demands.
On-the-Job Training: Most positions offer on-the-job training, allowing individuals to gain the necessary skills and knowledge to perform their duties effectively. This training might cover food preparation techniques, customer service best practices, and health and safety regulations.
Physical Stamina and Dexterity: The roles often require standing for long periods, moving quickly during busy times, and using manual dexterity to prepare food, clean, and perform other tasks.
Communication Skills: Clear and effective communication is crucial, especially for taking customer orders accurately, working as part of a team, and ensuring that customer inquiries and concerns are addressed promptly and courteously.
Customer Service Orientation: A strong orientation towards providing excellent customer service, including the patience and ability to handle customer inquiries of different descriptions, complaints, and special requests in a friendly and professional manner.
Attention to Detail: The ability to pay close attention to details, especially in following food preparation procedures, maintaining cleanliness and hygiene standards, and ensuring orders are completed accurately and efficiently.
Teamwork: The capacity to work well as part of a team, cooperating with kitchen staff and other front-of-house employees to ensure seamless service and a positive dining experience for customers.
Flexibility and Reliability: Flexibility in terms of work hours, with the willingness to work evenings, weekends, and holidays as required by the employer. Reliability is also key, as consistent attendance and punctuality are critical in the fast-paced food service industry.
Knowledge of Health and Safety Regulations: Familiarity with health and safety guidelines and food handling procedures is essential to ensure a safe environment for both employees and customers.
Median Hourly Wages by Provinces
- Overall Canada: $15.00
- Alberta: $15.50
- British Columbia: $16.75
- Manitoba: $15.30
- New Brunswick: $14.75
- Newfoundland and Labrador: $15.00
- Nova Scotia: $15.00
- Ontario: $16.55
- Prince Edward Island: $15.00
- Quebec: $15.25
- Saskatchewan: $14.00
