Overview

Position : Guest service agent

Employer : Prestige Oceanfront Resort

Job details

Location: 6929 West Coast Road Sooke, BCV9Z 0V1
Salary: $15.20 to $17.20 / hour (To be negotiated)
Vacancies: 2 vacancies
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors, Apprentices
Terms of employment: Permanent employment, Full time30 to 40 hours / week
Start date: As soon as possible
Employment conditions: Overtime, Early morning, Morning, Day, Evening, Shift, Weekend, Night, Flexible hours, to be determined
Source Job no.# 2066107
Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Specific skills

Assist clients/guests with special needs
Handle wake-up calls
Perform light housekeeping and cleaning duties
Provide customer service
Answer telephone and relay telephone calls and messages
Clerical duties (i.e., faxing, filing, photocopying)
Follow emergency and safety procedures
Maintain an inventory of vacancies, reservations and room assignments
Balance cash and complete balance sheets, cash reports and related forms
Process guests’ departures, calculate charges and receive payments
Investigate and resolve complaints and claims
Provide general information about points of interest in the area
Provide information on hotel facilities and services
Take, cancel, and change room reservations
Process group arrivals and departures
Register arriving guests and assign rooms
Benefits:

Financial benefits

Gratuities

How to apply

By email

humanresources@prestigehotels.ca

 

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