Senior Community Director

Overview

Mainline Living Property Management is looking for a Full-Time Senior Community Director (NOC 13101)! This is a full-time, permanent position with 40 hours per week.

Job Description:

·         Supervise and support site-level teams across multiple properties in the region.

·         Coordinate and oversee all aspects of property operations including building maintenance, grounds, HVAC, painting, cleaning, and contractor/vendor scheduling.

·         Ensure timely, courteous responses to resident concerns and follow up to confirm satisfactory resolution.

·         Ensure 24-hour emergency coverage is consistently maintained across all properties.

·         Conduct regular inspections of properties and resident units to ensure maintenance, safety, and lease compliance.

·         Maintain accurate, compliant lease files and ensure data integrity within YARDI (rent roll, contracts, etc.).

·         Coordinate resident move-ins and oversee all aspects of resident lifecycle management including rent collection, insurance compliance, and service request processes.

·         Inspect vacant units and coordinate preparation for market readiness.

·         Obtain bids and estimates for repair work and service contracts.

·         Support budgeting processes and help prepare annual operating budgets for the regional portfolio.

·         Foster a collaborative team culture through regular mentoring, check-ins, and performance development.

·         Support marketing and leasing strategies, identifying opportunities for community growth and improvement.

Qualifications & Abilities:

·         High School Diploma or equivalent required.

·         Minimum 3 years of administrative experience as a property clerk, contract clerk, or administrative officer (or related).

·         Supervisory experience is an asset

·         Proven experience directing teams, managing contractors, and resolving resident issues.

·         Proficiency with YARDI or other property management software.

·         Deep knowledge of the Ontario Residential Tenancies Act and residential property protocols.

·         Strong interpersonal and negotiation skills with a high standard of professionalism.

·         Budget management and reporting experience.

·         Highly organized, adaptable, and able to lead multiple priorities simultaneously.

·         Valid driver’s license and access to a properly insured and registered vehicle.

·         Ability to travel locally for site visits, inspections, and meetings.

·         Comfortable working evenings and weekends when needed, and in environments involving cleaning agents or scents.

·         Additional certifications related to residential property management considered a strong asset.

·         Language in the workplace is English

 

We offer:

·         Annual wage of $75,000 to $80,000 (negotiable)

·         Robust performance bonus program

·         Opportunities to be involved in life changing charitable projects.

·         Extended Health and Dental.

·         Investment opportunities in real estate

·         Professional Development and ongoing training.

·         Long term employment.

Job Location:

Will be required to work at various properties in Southern ON.

Primary addresses:

·         1673 Huron Road, Kitchener, ON N2R 1R4

·         239 Eden Oak Trail, Kitchener, ON N2A 0L5

To Apply:

To those interested please email your resume to gchadha@traine.ca. Please indicate that you are applying for the Senior Community Director – Ontario position.