Overview

Position: Hotel clerk supervisor

Employer: Huber Developments Ltd. Prestige Inn Golden

Job details

·        Location: 1049 Trans Canada Hwy N, Golden, BC V0A 1H2

·        Salary: $20.89 / hour

·        Vacancies: 1 vacancy

·        Employment groups: Students, Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada

·        Terms of employment: Permanent employment, Full time30 to 40 hours / week

·        Start date: As soon as possible

·        Employment conditions: Early morning, Morning, Day, Evening, Flexible hours

·        Source Job Bank Job no.# 1980569

 

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Ability to Supervise

Staff in various areas of responsibility

Personal Suitability

Excellent oral communication, Excellent written communication, Organized, Team player, Client focus, Effective interpersonal skills, Flexibility, Dependability

Specific Skills

Interact effectively with resort guests and co-workers to create a positive experience, Monitor, respond, and process guests’ online feedback of hotel, Handle guest registration and room assignments; accommodating special requests whenever possible in a timely manner, Process group and individual arrivals and departures
Take, cancel, and change room reservations, Negotiate with clients for the use of facilities for conventions, banquets, receptions, and other functions, Answer all incoming phone calls in a professional manner, Ensure privacy of guests, Provide information on resort facilities and services with hours of operation, Share general information on points of interest in the area and services in the community, Process guest departures, calculate charges, and receive payment, Oversee all accounting practices are being completed properly by regular audits of our reporting systems conducted by Night Auditors, Complete the daily Front Desk duty sheet, Provide supervision of Guest Service Agents (in the absence of General Manager, Assistant General Manager, or Guest Services Manager), Provide training of Guest Service Agents, Oversee all reservations, groups, proposals, and revenue management tasks as directed by the General Manager, Supervise staff to ensure maximization of revenues and control of expenses, Assist the General Manager with Accounts Receivable, including company credit applications, invoicing, and collections
Complete other duties as assigned by the General Manager

Work Setting

Hotel, motel, resort

Benefits:

Health benefits

Health care plan

How to apply

By email

humanresources@prestigehotels.ca

 

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