Overview

Position: Guest Service Agent

Employer: Best Western Rocky Mountain House

Job details

Location: 4407 41st Avenue Rocky Mountain House, ABT4T 1A5
Salary: $16.00 / hour
Vacancies: 1 vacancies
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors, Apprentices
Terms of employment: Permanent employment, Full time35 to 40 hours / week
Start date: As soon as possible
Employment conditions: Overtime, Early morning, Morning, Day, Evening, Shift, Weekend, Night, Flexible hours, to be determined
Source Job no.# 2034504
Job requirements
Languages
English

Education
Secondary (high) school graduation certificate

Experience
Will train

Work Conditions and Physical Capabilities

Attention to detail, Fast-paced environment, Work under pressure

Specific Skills

·       Relay emails and phone calls to intended receivers

·       Issue bills and receive payment from the clients

·       In- charge of room booking and or room cancellation

·       Process guest/s arrival and departures

·       Follow emergency and safety procedures

·        Provide information on hotel amenities and facilities

·       Perform cash balancing, cash reports and related forms.

·       Provide excellent customer service by addressing guest complaints

Personal Suitability

Judgement, Excellent written communication, Organized, Effective interpersonal skills, Excellent oral communication, Team player, Flexibility, Reliability, Dependability

Benefits:
Health benefits

How to apply
By email
61066@hotel.bestwestern.com

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