Overview

Position: guest service agent

Employer: Best Western Rocky Mountain House

Job details

Location: 4407 41st Avenue Rocky Mountain House, ABT4T 1A5
Salary$16.00 / hour
vacancies2 vacancies
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors
Terms of employment: Permanent employment, Full time30 to 40 hours / week
Start date: As soon as possible
Employment conditions: Overtime, Morning, Day, Shift, Weekend, Night, Flexible hours, To be determined
Source Job no.# 2152027
Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

Will train

Work Setting

Hotel, motel, resort

Personal Suitability

Client focus, Dependability, Effective interpersonal skills, Excellent oral communication, Flexibility, Judgement, Organized, Reliability, Team player

Tasks

Relay emails and phone calls to intended receivers
Issue bills and receive payment from the clients
In- charge of room booking and or room cancellation
Process guest/s arrival and departures
Follow emergency and safety procedures
Provide information on hotel amenities and facilities
Perform cash balancing, cash reports, and related forms.
Provide excellent customer service by addressing guest complaints

Work Conditions and Physical Capabilities

Attention to detail, Fast-paced environment, Standing for extended periods, Work under pressure

Benefits:

Health benefits

Health care plan

 

How to apply

By email
bestwesternrockyjobs@gmail.com

 

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